PayLoop is the AI-powered retention engine for restaurants, bars, and cafés — turning every payment into a guest profile, every profile into a return visit, and every outlet into a brand people are loyal to.
The industry spends billions on acquisition — ads, platforms, influencers. But 70% of first-time guests never return. Not because the food was bad. Because nothing was pulling them back.
Most new guests are one-time visitors. Without a structural reason to return, the next meal goes to whoever is top of mind — which is rarely you.
Every guest walks out a stranger. No spend history, no visit frequency, no churn signal. You can't retain someone you don't know.
Stamps get lost. Points confuse. Legacy loyalty programmes built in 2010 weren't designed for modern guests — or modern data.
Marketing spend is guesswork. You don't know who your regulars are, what they order, when they last visited, or when they're about to churn.
PayLoop gives you the platform to fix this — the retention engine your outlet is missing.
Beneath the scan-to-pay experience sits an AI platform that learns your guests, predicts churn, and automates the campaigns that bring people back — visit after visit.
Every scan builds a profile: visit frequency, spend patterns, favourite items, and a real-time churn risk score. Your guests stop being anonymous.
100% guest identificationAI identifies guests likely to lapse and triggers personalised incentives before they do — so your retention is proactive, not reactive.
Churn predicted before it happensCashback that lands instantly and redeems only at your outlet — structurally incentivising the return visit. You pay for loyalty only when you earn it.
45.8% redemption ratePush the right offer to the right guest at the right moment. Happy-hour boost. Birthday reward. Win-back campaign. Triggered automatically, zero manual effort.
393 loyalty scenarios mappedSegment guests by behaviour. Identify your top 20% by lifetime value. Track new vs. returning, peak windows, spend by category. Know who drives your revenue.
+35.6% MoM revenue growthOne unified view across every brand in your group. Cross-brand loyalty. Unified guest identity. Every outlet benefits from every interaction across your portfolio.
Group-wide guest CRMThe guest experience that feeds the retention engine. No app download. No new hardware. Every interaction becomes a data point, and every data point builds loyalty.
Guest scans the QR on their table. Your white-labelled menu opens on their phone — no app, no download.
Full menu with photos, prices, and descriptions. Guests order at their own pace — and order more.
Running total, itemised. Split any way they want — by person, by item, by round. Complete transparency.
Card, Apple Pay, Google Pay. Checkout in seconds, on the guest's own phone. No terminal. No queue.
A reward lands in their wallet the second they pay — redeemable only at your outlet. No points. No stamps.
You just bought your next visit. Every payment buys the one after it — and your customer stops being anonymous.
The mechanism through which the retention engine operates — ordering, payment, loyalty, and insight, all connected to your existing POS and feeding data back into the platform.
White-labelled menu with photos, prices, descriptions. Live bill, split payments, digital tipping. Guests order more when they're not waiting on a server to take it.
Card, Apple Pay, Google Pay. PCI-DSS compliant. UAE-licensed processing via Paymob. Checkout happens on the guest's phone — never at a terminal.
Cashback lands instantly — but only redeems at your outlet. Every payment buys the next visit. No points, no stamps, no confusion. You pay for loyalty only when you earn it.
Real-time sales, cashback redeemed, repeat vs. new guests, peak times, tips, table turnover. Run your outlet with data — not guesswork. Multi-outlet rollup for groups.
Real-time revenue, outlet-by-outlet performance, cashback redemption, repeat-visit data. Every brand in your group on one screen.
For a mid-size outlet doing 1,000 covers a month, the numbers look like this.
Illustrative model based on published benchmarks and PayLoop customer data. Actual results vary by outlet.
Market Island runs a Festival City Mall food hall with brands like Cheese Farm, Kooya, The Spice Trail, Zest Bakehouse, John Dory, and Wave Coffee — all on PayLoop. One menu system, one payment flow, one CRM across the entire venue. Revenue is up 35.6% month-on-month, and nearly half of every cashback reward is walking back through the door.
Apple Pay · Google Pay · all major cards · your existing POS · UAE processing via Paymob.
Book a 20-minute demo. We'll show you the retention engine running live — on your menu, with your numbers.
